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Privacy Policy
1. Accountability
  • We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in our possession or custody. We assure all our customers that we would be accountable for our organisation's compliance with our Privacy Policy.
 
2. Accuracy
  • We assure our customers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.
  • Personal information collected in the Member’s Registration forms are meant for internal use. We do not share this information with external parties except to the extent necessary to complete the order or to provide services where the external party is acting on our behalf and has no independent right to use the information we provide.
  • We maintain the privacy of your information by having appropriate security safeguards in place and adhere to policies that prevent the unauthorized use of your personal information.
 
3. Consent
  • We do not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.
 
4. Challenging Compliance
  • Our mechanisms and processes are in place to receive and address complaints or inquiries about our policies and procedures relating to the handling of personal data. Appropriate measures will be taken to amend policies and procedures if a complaint is found to be justified.
 
5. Individual Access and Correction
  • We allow our customers the right to access their personal information. Customers can access their personal information by using their respective username and password to gain access to their personal information.
  • If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or remove your personal data at the member information page or by emailing to our Customer Support.
  • We will respond to our customer’s request within a reasonable time and we do not charge a fee for providing the information or data requested for.
 
5. Login Name and Password
  • You are solely responsible for maintaining the confidentiality of your login name and password.
  • You shall immediately notify us if it comes to your knowledge that your password has been compromised or there has been authorized use your account.
 
6. Links
  • This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this website.
 
7. Limiting Collection
  • Only the necessary personal data is collected from customers for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.
 
8. Limiting Use, Disclosure and Retention
  • We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our customers. Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by choosing to unsubscribe themselves.
  • We do not keep personal data for longer than is necessary for those purposes for which they are collected.
  • We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes.
  • We do not use web-bugs or any other tracking technologies to collect information from users of our website.
  • We will not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
 
9. Membership Information
  • In consideration for your use of the services provided by us, you agree to provide true and accurate information about yourself as requested in the New Member Registration Form. You also agree to promptly update your personal information from time to time to keep it true, accurate and current.
  • You are prohibited for using a login name or email address which breaches the intellectual property or other property rights of any person or entity.
 
10. Openess
  • Our data protection policy (Privacy Policy) is displayed on the website and the policy is set out in the same language medium as the website. We encourage all our customers to read our Privacy Policy to understand the objectives of collecting their personal data.
 
11. Specifying Purposes
  • Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our website.
 
12. Safeguards
  • We assure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.
  • Only authorised personnel have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.
 
13. Security
  • Nature's Glory is committed to protecting the confidentiality and integrity of personal information you submit. Our secure server encrypts all personal information (including name, address, credit card number and contact details) so that it cannot be read as the information travels over the Internet.
  • The advanced technology employed by Nature's Glory ensures that it is virtually impossible for our users’ credit card information to be used fraudulently.
 
14. Secure Socket Layer (SSL) Encryption
  • Industry standard security measures are used which is made available through your browser called Secure Socket Layer (SSL). SSL protocol is used to safeguard your sensitive personal information, including your credit card number, during online transactions. Using this widely accepted form of encryption, your transaction is secured when the information travels from your personal computer to the computer processing your request.
  • users enter the payment information, it is captured on a page that uses the SSL protocol by default. All personal and financial information is encrypted as it travels over the Internet. All financial information is stored in encrypted form on our servers. The server is also not accessible through the Internet. Credit card security is an issue of top priority for our company.
 
15. Suspension or Termination of Use
  • We reserve the right to suspend or terminate a customer’s account without notice if the customer has provided us with false, misleading or incomplete registration information or if the customer had violated any conditions in this contract. We have the right to cancel your member and any decision we make in relation to the termination of your account shall be final and binding.
 
16. Technical Support
  • Nature's Glory does not offer any technical support. For most products, please contact the manufacturers of the products directly for technical assistance.
 
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Privacy Policy
 
Non-GMO Policy
Genetic Modification of crops is a process of adding genes from other species eg bacteria into plants so that they can produce more yield and be resistant to attack from pests. Insects that take GMO crops die due to the toxins that the GMO plants secrete. The safety to humans is still not conclusive and we are concerned.

Hence, Nature's Glory abides by a non GMO policy when we select our products. Hence, we shy away from products made in the USA including fresh produce unless they are tested for non GMO. (These tests may still be insufficient due to the uncontrolled spread of GMO pollen). The introduction of GMOs in Europe had caused half the bee population to go extinct and hence it was banned in Europe. GMOs are also banned in Japan, NZ and Australia. There have also been an increase in the amount of pesticide and chemicals used on crops after the introduction GMOs. The large increase in chemicals on crops has now become a global threat to our environment
24/7 cool storage
We use advanced climate control systems to keep the organic products in good condition, without using chemicals or preservatives.
No Fumigation
Chemical fumigation quickly kills pests and insects that attack stored food, and are commonly done in most food warehouses. (some fumigated as many as 7-10 times a year!) Fumigation leaves chemical residues on the products which may not be good for health in the long term. Our NASAA audited warehouses are never fumigated even in the event of infestation to keep our food safe. Our cold trucks are also not fumigated for the same reason. Besides keeping our products in a cold, dry environment to reduce such pests, we painstakingly remove any insects found by hand sieving. (These pests are common in organic fields as they are also not sprayed with pesticides.)
Microwave Free
Many foods are irradiated with microwave or high energy pulses to pasteurize and extend the shelf life. We do not do this as these high energy waves do potentially destroy the nutrients of the foods and it's enzymes. We believe that food must have "life" or enzymes and should not be overly processed. This is why our products do not have a long shelf life... but may help extend your life!
Radiation Tested
In recent events of radiation disaster and nuclear arms used in previous wars, the threat of nuclear energy cannot be taken lightly. This is why we have stopped imports from radiation affected areas. However, with the air passages and water currents constantly moving the contamination from one area to another, one can never be sure if the source even from a distant country is safe. This is why Nature's Glory has set out to test every batch of products imported from Japan and USA to ensure that they are not contaminated before they are put for sale. These tests will extend to products from other countries as well.